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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex Ho

September 28, 2026

5  out of  5
rating by Alex Ho
"Thanks so much Steven for your patience, communication, and helping me out."
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Cindy Haffner

September 24, 2026

5  out of  5
rating by Cindy Haffner
"Steven was professional, pleasant and knowledgeable."
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Larry Seel

May 7, 2026

5  out of  5
rating by Larry Seel
"Bret and Donna have been great to work with since we switched from our previous agent. Would highly recommend them to any State Farm customers."
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Jimmie King

May 5, 2026

5  out of  5
rating by Jimmie King
"Great service including staff Donna.
Jim King"
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WILLIAM ALLEN

May 5, 2026

5  out of  5
rating by WILLIAM ALLEN
"I have been an Insured here for Years, have yet to meet Bret but Donna has been Awesome, always on point and returns my calls. Thank You Ms Shelby"
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Ned Heath

April 30, 2026

5  out of  5
rating by Ned Heath
"I recently transfered all of my different home & auto accounts to Bret Koenig State Farm. I then set up an appiontment with the office to review all of my policies. The Office is professionally run and I felt so comfortable with the way they operate their office. I met with Account Repreesentative Donna Shelby and was so impressed with her knowledge & patience going through all of my policies. I can’t speak higher about my experience with Donna & State Farm."
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Selby Turnbull

April 29, 2026

5  out of  5
rating by Selby Turnbull
"Donna has always been friendly and courteous with handling all of auto & home insurance needs.
She exemplifies customer service and care!
Love having a friendly human (not AI) to speak to about my needs."
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k gordon

April 24, 2026

5  out of  5
rating by k gordon
"I've been a customer with State Farm for over 25 years.

Donna is always attentive and professional..
Her expertise makes  complex situations very easy to understand.
Thank you State Farm for having such a great employee."
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Leander Primus

April 23, 2026

5  out of  5
rating by Leander Primus
"Steven Cortinas was amazing! Very knowledgeable about the insurance products and very patient with all my questions. He made switching insurance easy, fun and pleasant. I’m glad to continue working with him moving forward as he will be my personal agent. That’s what I also love is that you get assigned to an agent and they are always the one you speak to."
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Connor meehan

April 14, 2026

5  out of  5
rating by Connor meehan
"Steven was helpful in getting me a rate I was very happy with and was professionally persistent in following up to make sure we got enrolled in a great policy. Would happily recommend him."
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Joe M

April 9, 2026

5  out of  5
rating by Joe M
"Great company. Excellent service and prices!"
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Liz Burke

March 2, 2026

5  out of  5
rating by Liz Burke
"I needed to transfer my car insurance from Illinois to Florida on short notice, and Bret made the process so easy. He was knowledgeable, responsive, and incredibly efficient. I had my temporary insurance cards in my inbox within minutes. Thank you, Bret!"
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iamdcshep

February 16, 2026

5  out of  5
rating by iamdcshep
"I’ve been a USAA customer for 30+ years and was quite surprised how much lower the insurance premiums I was quoted with State Farm relative to my USAA premiums for the same coverage. I will be saving thousands of dollars each year. The local State Farm person, Steven, who took me through the whole process was great and super friendly and professional. He made the process very easy and reasonably quick. I immediately told my family in-laws how great my experience was and they called and are switching from USAA to State Farm as well. Never thought I would leave USAA after so many years, but the difference was too significant to ignore."
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Christine Csencsitz

February 13, 2026

5  out of  5
rating by Christine Csencsitz
"Super helpful and easy to work with. Great rates, too! Thanks!"
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Stacie Otto

December 4, 2023

5  out of  5
rating by Stacie Otto
"Love this team! Donna is so friendly! Customer service is fantastic! Highly recommend!"
We responded:
"Stacie, thank you for your 5 star review! I am delighted that you had a great experience and look forward to helping you in any way we can.

Sincerely,

Bret Koenig"
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Brenda Reese

November 17, 2023

5  out of  5
rating by Brenda Reese
"This day I was searching for auto insurance: comparing prices and to see how close they were to my home. I was pleased but, didn’t select this company."
We responded:
"Brenda, thank you for the 5-Star review. If there is anything we can help you with, please let us know.
"
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Karla Ware Sartin

April 5, 2023

5  out of  5
rating by Karla Ware Sartin
"I used Bret's office for about 7 years and always get professional, friendly, sage advice. I highly recommend Bret and his staff! I've dealt with Donna the most, and she is top notch!"
We responded:
"Karla, thank you for your kind words and 5-star review. We sincerely appreciate your feedback and look forward to serving you again. "
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Phoenix

March 22, 2023

5  out of  5
rating by Phoenix
"I absolutely love my statefarm agent. Donna is amazing."
We responded:
"Thank you so much for your 5-star review on Google. We are thrilled to hear that you had a positive experience with us and that our service met your expectations. It is feedback like yours that motivates us to continue providing exceptional service to all of our customers. Thank you for your kind words."
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Garrett

December 29, 2022

5  out of  5
rating by Garrett
"I recently relocated from out of state to Florida and had a great experience working with Donna. The process was very easy for both auto insurance and homeowners insurance. She was very responsive and answered any questions I had."
We responded:
"Garrett, thank you for your Five Star review and thank you for your giving us the opportunity to help you! "
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TIFFANY HAYES

September 20, 2022

4  out of  5
rating by TIFFANY HAYES
"***I want to come back to say, Bret is real! :) I appreciate you calling me back and having a 45 minute conversation with me. I have been with you since 2013 and have never had an issue. Miscommunication is all that it was and hope to have everything resolved soon. I am here to stay***

I miss WESTON bring him back!!!!!!"
We responded:
"Tiffany, it was a pleasure speaking with you and resolving any miscommunication! I sincerely appreciate your business and the trust you put in my team and I to provide you and your family with the best possible coverage and service at a competitive price. Thank you!

Sincerely,

Bret Koenig"
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Libby Ayala

September 4, 2022

5  out of  5
rating by Libby Ayala
"Donna is GOD send."
We responded:
"Libby, thank you very much for your 5 star review! I very much appreciate your kind words regarding Donna! I couldn't agree more!"
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Mia Gomez

May 16, 2021

5  out of  5
rating by Mia Gomez
"Weston Cullison was great, so very helpful! He helped so much clarifying multiple important decisions, to make everything protective and affordable. Great agent!"
We responded:
"Mia, thank you for your 5 Star review! We appreciate your business and the opportunity to serve you."
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Sarah Lawhon

April 20, 2021

5  out of  5
rating by Sarah Lawhon
"Weston was very professional and helpful with everything! I definitely recommend working with this team at StateFarm!"
We responded:
"Sarah, thank you for your 5 Star Review! Its a pleasure to earn your business."
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Bryon Maloche

April 19, 2021

5  out of  5
rating by Bryon Maloche
"I am very new to renters insurance, and am also moving from Michigan to Winter Park. Weston helped me understand everything about what I did and didn’t need and left me feeling confident for my big move! He was also very friendly and easy to talk to! I would definitely like to be helped by him again whenever I have questions."
We responded:
"Bryon, thank you for your 5 Star Review. Welcome to Winter Park!"
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Scott Fuller

March 29, 2021

5  out of  5
rating by Scott Fuller
"Weston helped me with acquiring new policies for home and car. He was always responsive and answered all my questions throughout the process. Very professional."
We responded:
"Scott, thank you for your review! We sincerely appreciate you taking the time to share your positive experience with our office."